Blueprint for impact
Get a look at the pillars shaping this course.
While development is still underway, these highlights offer an early look at the skills and outcomes you’ll be working toward:
Flexible. Applied. Built for business.
Exploring this for your team, not just yourself? You’re in the right place. This course is still in development, making it an ideal time to explore how it could support your workforce goals. Whether you're planning ahead or seeking a strategic fit, we’ll help tailor the experience so it delivers value for your team from day one.
AI for Nonprofits
Move from AI awareness to practical application. Bring a mission-centered workflow and build a practical AI assistant to support communication, coordination, reporting, and mission impact.
Description
Nonprofit teams are being asked to do more with limited time, lean staffing, and growing expectations from funders, boards, partners, and communities. AI can help, but only when it is used with purpose, clear boundaries, and human review.
In this applied workshop, you will learn how AI tools behave, where they can support nonprofit work, and where human judgment, privacy, and organizational context remain essential. You will explore how training data, prediction, hallucinations, prompts, source materials, and review practices shape the quality of AI-supported work.
Unlike workshops that focus primarily on AI tools, this workshop is built around implementation. You'll bring a recurring workflow from your nonprofit and use it throughout the day to identify where AI can add value, establish appropriate guardrails, and create a practical starting point you can test, refine, and share with your team.
We start with your mission and your work. Bring a recurring task, process, workflow, or use case from your organization, then explore AI through that lens. You will identify where AI can create practical value, what information it needs, what should remain human-led, and how to shape a responsible approach that fits your organization’s goals, tools, and standards.
Bring a Nonprofit Workflow. Put AI to Work.
Bring a workflow that matters to your role or team—or use these examples to identify one. The work you bring may look different across nonprofit organizations, but the goal is the same: start with a repeatable process where AI-supported improvements could create a clear, near-term payoff through better communication, smoother coordination, stronger consistency, or more time for high-value work.
- Grant Reporting and Funder Communication
Organize source materials, shape draft narratives, surface missing details, and prepare funder-ready content for human review and final approval. - Donor Stewardship and Outreach
Turn campaign goals, donor context, and relationship notes into clearer updates, thank-you messages, appeals, and follow-ups that reflect your voice. - Volunteer Coordination
Create clearer role descriptions, onboarding messages, schedules, reminders, and follow-ups that help volunteers understand expectations and stay engaged. - Program Evaluation and Impact Measurement
Summarize feedback, identify themes, clarify outcomes, and prepare findings that help teams understand what is working and where to improve. - Impact Storytelling
Turn outcomes, examples, and community insights into clearer stories that help funders, boards, partners, and supporters understand your impact. - Client, Participant, or Community Intake
Clarify recurring questions, handoffs, internal notes, and next steps so teams can improve consistency while protecting sensitive information. - Knowledge Transfer and Continuity
Capture procedures, program history, staff expertise, and lessons learned—then apply them more consistently across teams, roles, and transitions. - Training and Onboarding
Turn procedures, examples, and expectations into clearer learning materials that help staff, volunteers, and board members build confidence faster. - Board and Leadership Updates
Prepare briefing notes, meeting summaries, presentation outlines, and decision-support materials that help leaders understand issues and act with clarity. - Operations and Project Coordination
Turn goals, constraints, roles, timelines, and next steps into clearer plans and handoffs that reduce rework and keep mission-critical work moving.
During the workshop, you will move from understanding AI to blueprinting a nonprofit workflow and building a practical AI assistant. You will shape the assistant’s instructions, review steps, guardrails, and workflow guide around the real work you brought with you.
You will leave with a practical AI starting point shaped around your nonprofit workflow. Together, we will define the recurring work AI should support, the outcome it should help create, the trusted source materials and context it needs, the instructions and examples that guide it, the guardrails it must follow, and the review points that keep people in control.
Outcomes
By the end of this workshop, you will be able to:
- Understand how AI works
Explain how AI generates responses, why errors and hallucinations happen, and how prediction, context, source materials, and human review shape output. - Find the right use case
Choose a mission-centered workflow where AI could improve clarity, consistency, coordination, follow-through, or time spent on routine work. - Map the workflow
Define the task, audience, source materials, risks, review points, decision moments, and human-led responsibilities that should guide responsible AI use. - Give AI better direction
Create examples, instructions, context, and quality expectations that help AI produce more relevant, useful, and organization-aligned support. - Build a practical AI assistant
Create an assistant shaped around your workflow, with clear instructions, review steps, and guardrails that support real work and can be continuously improved. - Set responsible guardrails
Identify privacy, sensitivity, quality, approval, and review needs before applying AI to nonprofit communications, outreach, reporting, or operations. - Test and refine
Use realistic scenarios to spot gaps, improve instructions, strengthen review steps, and make the mission workflow more useful before sharing it. - Plan next steps
Leave with a practical plan to test, refine, share, and responsibly apply your AI-supported workflow with the right people in your nonprofit organization.
The Learning Experience
This in-person, full-day workshop runs from 8:30 a.m.–4:30 p.m., with scheduled breaks for meals and personal time. The day combines instructor-led teaching, live demonstrations, guided discussion, and hands-on activities using nonprofit-centered workflows.
Before the workshop, you will be asked to identify a priority task, process, workflow, or use case from your organization. This gives our instructors a view of the kinds of work participants want to explore and helps shape examples, guided activities, and support throughout the day.
Bring a laptop and access to an AI platform your organization allows, such as ChatGPT, Microsoft Copilot, Google Gemini, or a similar tool. If your organization is still developing AI policies or does not yet have an approved platform, you can still participate using instructor-provided examples, non-sensitive scenarios, or de-identified materials.
Please do not submit or use confidential, proprietary, donor, client, participant, employee, or other sensitive information unless your organization has explicitly approved that use. A brief overview of the work, its goals, and where it creates friction is enough.
The experience moves from shared understanding to focused application. You will learn how AI works, see responsible use modeled in real time, apply guided activities to a workflow you bring, and begin shaping a practical AI-supported starting point you can test, refine, and share after the workshop.
Cost
Enroll now
You will be directed to our secure course registration and payment system.
If you need assistance with registration, our team is here to help. Contact us at (585) 475-2400 or certified@rit.edu.
Ready when you are
This course is not currently open for enrollment, but that doesn’t mean the opportunity has to wait.
If this course aligns with your goals or your team’s needs, let us know. Your interest helps us plan future sessions and may even accelerate the timeline. We also offer custom options for organizations looking to run tailored versions of this experience.
Hear from the experts
Watch an introduction by the creator of this course, [name]
Insight
Value
Meet Your Instructors
Our workshops are led by practitioners who pair real-world workflow experience with evidence-based learning design—so sessions are practical, engaging, and immediately applicable.

Thérèse Hannigan is a designer, strategist, and longtime business owner who has spent decades leading client projects and building human-centered digital experiences across industries. She now integrates AI into the same creative and strategic workflows—framing problems, synthesizing inputs, developing messaging, and iterating ideas—so teams can move faster with more clarity and stronger outcomes. She founded and led a design/UX studio acquired in 2019 and is a tenured faculty member in RIT’s College of Art and Design.

Mark Ferguson is an instructional designer, educational technologist, and experienced educator with over 15 years in education, including a decade focused on faculty development, online learning, and higher education innovation. He specializes in designing and facilitating high-impact workshops for adult learners, grounded in evidence-based instructional design and adult learning theory. His work blends deep expertise in curriculum design and emerging technologies—including AI—with coaching and collaborative program development.
Private Delivery and Customized Training
Private delivery gives your organization a dedicated session of this workshop for your team alone. The core learning experience, outcomes, and activities remain the same, without outside participants.
Customized training builds from that foundation to shape examples, guided activities, and outputs around your organization’s approved materials, shared workflows, communication standards, and mission goals. For nonprofit teams, this can include examining how work moves between roles, surfacing handoff friction, strengthening reporting and communication practices, and identifying responsible opportunities for shared AI use.
Customization can address your:
- Priority roles, teams, programs, and mission goals
- Recurring workflows and non-sensitive scenarios
- Current tools, policies, review practices, and approval expectations
- Organizational voice, communication standards, and ways of working
- Grant, donor, volunteer, program, operations, or board-related workflows
Need something deeper? RIT Certified can scope a bespoke engagement that may include workflow discovery, tailored learning design, assistant blueprints, responsible-use planning, or customized AI-supported tools.
Contact us to explore private delivery, customized training, or a bespoke engagement.
Team discounts are available for organizations registering multiple participants.