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Business Communication

This course is still in development, but the foundation is set.
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Blueprint for impact

Get a look at the pillars shaping this course.

While development is still underway, these highlights offer an early look at the skills and outcomes you’ll be working toward:

Flexible. Applied. Built for business.

Exploring this for your team, not just yourself? You’re in the right place. This course is still in development, making it an ideal time to explore how it could support your workforce goals. Whether you're planning ahead or seeking a strategic fit, we’ll help tailor the experience so it delivers value for your team from day one.

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Business Communication

RITx Course

Strengthen your professional presence by improving business writing, active listening, and communication across face-to-face and digital environments.

Online
3 Weeks
Entry Level

Course description

Business communication is vital to professional success. This course, part of the Leadership Essentials Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships. You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.

Topics will also include:

  • Best practices for written communication
  • Conducting effective meetings
  • Documentation and follow-up techniques
  • Best practices for face-to-face, digital, and mediated communication

Course outcomes

  • Critically evaluate your role in workplace interactions.
  • Employ strategies for active listening to enhance communication.
  • Formulate questions that effectively move conversations forward.
  • Communicate ideas clearly and succinctly in professional settings.
  • Assess the needs of clients and colleagues to guide interactions.
  • Apply best practices for effective face-to-face and remote communication.

The learning experience

Cost

Why this course matters
Employer Demand
Employer Demand
This demand score is based on real-time job posting data from Lightcast. It reflects employer demand for the skills taught in this course, drawn from millions of job listings across industries and regions.
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This course is designed by RIT and delivered on the edX platform. Enrollment is available exclusively at edx.org. Please visit the edX website to explore more detailed information about pricing options, start dates, time commitment and more.

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Skills taught in this course
Communication Strategies
Business Communication
Visual Communication
Leadership
Writing
Project Documentation
Top job titles using these skills
Job Titles
These top job titles and salary ranges are based on real-time job posting data from Lightcast. They reflect roles that commonly seek the skills taught in this course, drawn from millions of listings across industries and locations.
No items found.
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Badge awarded upon completion.
Credly Badge
Upon successful completion, you’ll earn a digital badge from RIT Certified via Credly. It’s shareable, verifiable, and showcases your skills to employers on LinkedIn, resumes, and more.

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This course may have multiple start dates.
Choose the one that works best for you.

No open sections.

You will be directed to our secure course registration and payment system.

Ready when you are

This course is not currently open for enrollment, but that doesn’t mean the opportunity has to wait.

If this course aligns with your goals or your team’s needs, let us know. Your interest helps us plan future sessions and may even accelerate the timeline. We also offer custom options for organizations looking to run tailored versions of this experience.

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Hear from the experts

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Insight

Value

Flexible. Applied. Built for business.

Exploring this for your team, not just yourself? You're in the right place. RIT Certified courses and certificates deliver high-impact ROI whether used off the shelf or tailored with our team to align with your workforce strategy. Each offering builds in-demand skills that help teams grow, retain talent, and stay ahead in a world of constant change. We don’t just deliver training. We help you plan for what’s next.

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