Get a look at the pillars shaping this course.
While development is still underway, these highlights offer an early look at the skills and outcomes you’ll be working toward:
"This course was created to help professionals build the confidence to lead content projects and design effective technical communication. We focus on strategies and practices that work across industries, roles, and document types."
Exploring this for your team, not just yourself? You’re in the right place. This course is still in development, making it an ideal time to explore how it could support your workforce goals. Whether you're planning ahead or seeking a strategic fit, we’ll help tailor the experience so it delivers value for your team from day one.
Strengthen your ability to create content that connects. Learn to design clear, effective, and visually engaging technical documents that meet the needs of any audience.
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In today’s fast-moving digital environments, clear and accessible communication is critical. This course builds your ability to plan, design, and deliver technical content that is accurate, ethical, and visually engaging. You’ll explore the core frameworks behind effective technical communication, including audience analysis, genre adaptation, and visual information design.
Participants learn how to structure content for clarity and usability, apply the five foundational design principles, and evaluate information sources for credibility and relevance. You’ll also build collaborative writing skills and learn how to manage versioning, feedback, and workflow in fast-paced, team-based settings.
Throughout the course, you’ll gain hands-on experience developing content across platforms and formats, supported by peer learning and instructor guidance. Whether you're supporting product teams, creating end-user documentation, or managing communication strategy, this course equips you to design with purpose and impact.
This course is designed for professionals working in or exploring technical communication roles. No prior experience is required, but basic writing skills are helpful. Expect a dynamic, project-based experience with applied learning, peer collaboration, and opportunities to build real-world content samples using visual and design tools.
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This course is designed by RIT and delivered on the edX platform. Enrollment is available exclusively at edx.org. Please visit the edX website to explore more detailed information about pricing options, start dates, time commitment and more.
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This course may have multiple start dates.
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This course is not currently open for enrollment, but that doesn’t mean the opportunity has to wait.
If this course aligns with your goals or your team’s needs, let us know. Your interest helps us plan future sessions and may even accelerate the timeline. We also offer custom options for organizations looking to run tailored versions of this experience.
Watch an introduction by the creator of this course, [name]
"This course was created to help professionals build the confidence to lead content projects and design effective technical communication. We focus on strategies and practices that work across industries, roles, and document types."
"I believe technical communication is only successful when it meets real needs. This course helps learners communicate technical content that informs, engages, and empowers audiences to do the work they need to do. It’s about giving people the tools to communicate clearly, ethically, and effectively through multiple document types."
Exploring this for your team, not just yourself? You're in the right place. RIT Certified courses and certificates deliver high-impact ROI whether used off the shelf or tailored with our team to align with your workforce strategy. Each offering builds in-demand skills that help teams grow, retain talent, and stay ahead in a world of constant change. We don’t just deliver training. We help you plan for what’s next.
This course is part of a broader mastery certificate.
Explore how it fits into a full learning journey.
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