Blueprint for impact
Get a look at the pillars shaping this course.
While development is still underway, these highlights offer an early look at the skills and outcomes you’ll be working toward:
Flexible. Applied. Built for business.
Exploring this for your team, not just yourself? You’re in the right place. This course is still in development, making it an ideal time to explore how it could support your workforce goals. Whether you're planning ahead or seeking a strategic fit, we’ll help tailor the experience so it delivers value for your team from day one.
Information Technology Fundamentals, Cyber Advance
Launch your IT career with hands-on training in device support, networking, and security plus exclusive career tools and coalition connections.
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Course description
Jumpstart your future in IT with a foundational course that delivers the skills employers seek. In this 10-week, fully online and asynchronous experience, you’ll gain practical knowledge to install, configure, and troubleshoot desktop and mobile devices in business environments. From mastering PC motherboards and peripherals to supporting operating systems and securing data, this course builds real-world readiness.
Aligned with the CompTIA A+ Core 1 exam objectives, this course prepares you to become job-ready for IT support roles. Plus, as part of the Cyber Advance track, you’ll access exclusive career development resources including resume workshops, job fair insights, and guidance from the regional coalition of employers.
Whether you're starting fresh or pivoting careers, this course empowers you to earn an industry-recognized credential and make an immediate impact in the workplace. With no prior experience needed, all you need is the drive to begin your IT journey.
Course outcomes
- Install and Configure Devices
Set up and troubleshoot PCs, mobile systems, and peripherals in real-world business settings. - Manage System Components
Understand PC architecture and maintain internal hardware for consistent performance. - Support Operating Systems
Deploy and resolve issues on major OS platforms, including updates and user permissions. - Implement Network Basics
Set up local networks and connect to the Internet using reliable, secure configurations. - Troubleshoot Technical Issues
Use best practices to diagnose and resolve hardware, software, and network problems. - Apply Security Practices
Safeguard systems with essential data protection techniques and threat prevention tools. - Deliver IT Support
Provide professional support for mobile and print devices in fast-paced work environments. - Explore Career Pathways
Access resume building, job readiness support, and insight from IT career experts.
The learning experience
This course is built for career starters, changers, or upskillers aiming to enter IT support roles. No prior experience in IT or cybersecurity is needed. Learners must be motivated to learn new technologies and ready to engage in a fully online, self-paced environment with weekly deadlines.
Cost
Invest in your professional growth. This course is available for $3000.
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This course is designed by RIT and delivered on the edX platform. Enrollment is available exclusively at edx.org. Please visit the edX website to explore more detailed information about pricing options, start dates, time commitment and more.
Let us help! We have a dedicated team to help you find the right path.
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This course may have multiple start dates.
Choose the one that works best for you.
You will be directed to our secure course registration and payment system.
Ready when you are
This course is not currently open for enrollment, but that doesn’t mean the opportunity has to wait.
If this course aligns with your goals or your team’s needs, let us know. Your interest helps us plan future sessions and may even accelerate the timeline. We also offer custom options for organizations looking to run tailored versions of this experience.
Hear from the experts
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Insight
Value
Flexible. Applied. Built for business.
Exploring this for your team, not just yourself? You're in the right place. RIT Certified courses and certificates deliver high-impact ROI whether used off the shelf or tailored with our team to align with your workforce strategy. Each offering builds in-demand skills that help teams grow, retain talent, and stay ahead in a world of constant change. We don’t just deliver training. We help you plan for what’s next.
Pathways and certificates
This course is part of a broader mastery certificate.
Explore how it fits into a full learning journey.
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